77aac Privacy Policy

1 Introduction and Scope of Policy

77aac ("we", "our", or "platform") operates a trusted online gaming service for users in Bangladesh. This privacy policy explains what information we collect about you, how we use it, and how we keep it secure when you visit our website 77aac.cam, create an account, or use any of our services.

This policy applies together with our Terms and Conditions and Responsible Gaming policy. By using our services, you are considered to have read, understood, and agreed to the terms of this privacy policy.

If you do not agree with any part of this policy, please stop using our platform and contact our support team.

2 Information We Collect

77aac may collect two types of information from you — (a) information you provide voluntarily, and (b) information collected automatically.

Personally Identifiable Information

• Full name (provided at registration)
• Email address
• Date of birth (for age verification)
• Mobile number (if provided)
• National ID or passport number (required for KYC verification)
• Current address

Financial and Payment Information

• Mobile wallet number for bKash, Nagad, or Rocket
• Transaction amounts and history
• Deposit and withdrawal records

Important: We do not store any credit or debit card details. Payment processing is handled entirely through secure third-party gateways.

Technical and Usage Information

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and session duration
• Gaming history and preferences

3 How We Collect Information

We collect your information through the following methods:

• Registration Form: Information you provide when creating an account.
• Login Activity: Your login details during each session.
• Transaction Process: Information provided during deposits and withdrawals.
• Customer Service: Records of communication with you through live chat.
• Automated Technology: Cookies, log files, and web beacons.
• KYC Verification Providers: Third-party services engaged for identity verification.

4 Purpose of Using Information

77aac uses your personal information only for the following legitimate purposes:

Service Operations

• Creating, managing, and securing accounts.
• Processing deposits, withdrawals, and bonuses.
• Delivering gaming and betting services smoothly.
• Technical support and live chat services.

Legal Compliance

• Age verification (confirming 21+).
• Managing KYC (Know Your Customer) and AML (Anti-Money Laundering) processes.
• Fraud and corruption prevention.
• Complying with applicable legal requirements.

Service Improvement

• Analyzing and improving user experience.
• Providing relevant promotional offers and bonuses.
• Monitoring responsible gaming patterns.

We will not use your information beyond the purposes stated above or sell it to third parties.

5 Sharing Information with Third Parties

77aac does not sell your personal information to third parties. However, we may share information in specific circumstances:

Service Partners

Information is shared with payment processors (bKash, Nagad, Rocket gateways), technology providers, and KYC verification agencies — only to the extent needed for them to carry out their specific responsibilities. These partners are also bound by confidentiality agreements.

Legal Requirements

Information may be disclosed to comply with orders from competent legal authorities, court directives, or legal obligations.

Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be included — and we will notify you in advance.

Please note: We never sell your personal information to advertisers.

6 Cookies and Tracking Technologies

77aac uses cookies to improve your browsing experience and ensure the platform functions properly.

Types of Cookies

• Essential Cookies: For maintaining login sessions and ensuring security.
• Functional Cookies: For remembering your preferences (language, display settings).
• Analytics Cookies: For analyzing site performance and usage patterns.

You can control or delete cookies through your browser settings. However, disabling cookies may limit some platform functionality.

7 Data Storage and Security

77aac adopts industry-standard technical and administrative measures to keep your personal information secure.

Security Measures

• SSL/TLS Encryption: All data transmission between you and our servers is encrypted.
• Data Encryption: Encryption is applied when storing sensitive information.
• Access Controls: Only authorized personnel can access your information.
• Security Monitoring: Regular audits are conducted to detect suspicious activity.
• Firewall and IDS: Active protection measures to prevent unauthorized access.

Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after account closure, certain information may be retained for a specified period as required by law or for dispute resolution purposes.

While we take every possible security measure, no method on the internet is 100% secure. In the event of a data security breach, we will notify you in accordance with applicable law.

8 Your Rights

77aac respects your data protection rights. You may exercise the following rights:

Right to Access

You may request at any time to know what information we hold about you. We will respond within a reasonable timeframe.

Right to Rectification

If the information we hold about you is inaccurate or incomplete, you may request that it be corrected.

Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations.

Right to Object to Processing

You may object to the processing of your information for specific purposes, including marketing communications.

Right to Data Portability

You may request a copy of your information in a structured, commonly used format.

To exercise any of the above rights, contact us at [email protected]. We will aim to respond within 30 working days.

9 Protection of Minors

77aac provides services only to those aged 21 and above. Our platform does not intentionally collect any information from minors.

Age verification steps are taken at the time of registration. If we discover that a minor has registered on our platform, we will immediately close that account and delete all associated information.

If you suspect that a minor has created an account on our platform, please contact us immediately. To learn more about responsible gaming, read our Responsible Gaming page.

10 Changes to Policy

77aac reserves the right to update this privacy policy from time to time. Changes may be made due to expansion of services, legal changes, or technological developments.

For significant changes, we will notify you by email or by posting a notice on the platform. Continued use of the platform after changes will be considered acceptance of the revised policy.

The latest version of the policy will always be available on this page. You are advised to review this policy regularly.